I would like to wish all of our customers a very happy new year from True Track!!
2013 has been another successful year for us. We have experienced growth in both our key markets, website design & development and Pyramid (Dealer Management System). We have expanded our customer base and also invested in a new member of staff filling a support/installation role for our Dealer Management System, Pyramid.
We have been extremely busy throughout the year with the continued development of Pyramid to ensure our system is at the forefront of technology to effectively serve the basic needs of business but also increase sales turnover and save costs by stream-lining work flow and procedures. We are achieving this by a number methods but our most successful has been in and around integrating our customers products onto eBay and e-commerce sales platforms.
A good case study of this statement, is Moto Centre based in Bolton, Lancashire. We met them last year at the British Dealer News N.E.C Expo show. The team at Moto Centre were looking to expand their business and their current system just didn’t cut it! Moto Centre have been using our bulk listing program to upload the Bike IT catalogue onto eBay. We also provided a professional eBay listing template to make the listings look more professional and since using our system we have trebled their ebay sales turnover!
To further expand this area of Pyramid we have been working hard over the last few months developing a dedicated listing module that can connect with suppliers systems for stock synchronization, products and images. This is a unique selling point for our system and has been piloted by two of our customers over the last few months with great success! We have successfully linked into Feridax& Bike It and are looking to integrate more suppliers in 2014!
The module saves hours of labour because lots of the information has been downloaded into Pyramid including product eBay Title, Description, Price and image. We have linked directly into the eBay recommend specifics, which means once you have chosen the relevant eBay category, the system then supplies you with the recommended eBay specifics for that category that will help ensure your listings get found. Finally and the most crucial aspect of this module is it links directly to the supplier stock and will un-list out of stock items to help prevent negative feedback if the item you sold is out of stock from the supplier.
We will be show casing this new module at Expo 2014 Stand 102 and Feridax are sending a Representative on Sunday the 19th to help explain the benefits of the listing module. So feel free to come and see us to get a demonstration of how it works.
We have recently launched “Pyramid Dashboard” which is an on-line website packed with True Track news, development, program updates and help. Its sole purpose is to inform our customers of the latest news and development from True Track and provide on-line help with Pyramid and related programs. You can access the site by clicking onto the help and support link in the top navigation bar within Pyramid.
2014 is set to become a good year for us and I am looking forward to driving the business further forward and meeting new customers.
Happy New Year!!