Pyramid B2B is a cloud hosted Business 2 Business System written for Trade Distributors consisting of Warranty Claims, Warranty Activations, Electronic Parts Catalogue, Dealer Assets, Statements, Parts Orders & Basket. Pyramid B2B brings together a complete suite of modules dedicated to managing every aspect of a Trade Distributor.

WARRANTY CLAIMS

Allows dealers to post warranty claims, consisting of:
• Vehicle Details
• Vehicle Owner Details
• Parts required -> Fault Description, Fault Code, Labour Time, FRT, Stock Availability, Despatched Information
• Claim Description
• Notes
• Messages
• Images

The claims are controlled with a Claim Status:
• Approved Rejected
• Pending
• Accepted Awaiting Parts
• Vehicle Off Road
• Complete
• Closed

You can print the Claim details onto a PDF

WARRANTY ACTIVATIONS

Allows your dealers to activate warranties with:
• Date of Registration
• Delivery Date
• Registration Number
• Make
• Model
• Frame Number

Warranty activation captures the buyer details including address, telephone, city, postcode that can be reported on. The dealer can also update the Service history each time the vehicle is serviced for a full-service history database.

ELECTRONIC PARTS CATALOGUE

The electronic parts catalogue allows your dealers to order parts and accessories easily by navigating your entire range of vehicles, broken down into Engine & Frame with schematics diagrams and HTML coordinates for click to basket ordering. We provide a template excel spreadsheet and example ZIP file that you need to create for each model of vehicle that can be uploaded to the B2B system.

PARTS ORDERS

Allows the dealers to view the outstanding orders consisting of:
• Order Number
• Date
• Status
• Items on Back Order
• SKU
• Description
• Qty
• ETA Date
• Tracking Number

The is a back order report the dealer can run to pull allow backorder information

DEALER ASSETS

Allows the dealer to access, imagery, company branding, logos, Manuals that you easily upload and manage the folder structure.

STATEMENTS

Providing your DMS is integrated or your using Pyramid DMS ( which is fully integrated ) your dealers can view and print invoices and access the Sales Ledger accounting information for their account.

Pyramid Business 2 Business System

Contact us now to book an on-site consultation and demonstration of Pyramid B2B

What Our Customers Say About Us